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AnaO
Occasional Member - Level 1

0 € expensive charge related to yearly subscription

Hi, I´ve received two reminders to submitt a report for a 0€ amount to reconciliate an expense related to an annual subscrition paid by credict card. There is not a credict card transaction after annual payment reported in a previous expense report and already approved. May you assist to solve this issue please? Actually I received 2 charge with 0€ amount in less than 15 days . How should I proceed?

1 REPLY 1
MelanieT
SAP Concur Employee
SAP Concur Employee

@AnaO Hello!  I am sorry for the issue with your reports.  I was able to go in to your account and I see two reports created that do not have any transactions in them.  There are no CC transactions in your available expenses either.  You should either add a transaction to the report or you can just delete the reports. 

 

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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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