One thing you all could do is either try using a different browser or try clearing the cache on the browser you are already using. Beyond that, my thoughts are that it would be a good case for you all to bring to the User Support Desk or your Company Admins. It's hard to give a general fix just because there are many things that could be happening so working directly with your support channel is always a good step.
From your screenshot it shows you are using our new User Interface. It is still a work in progress and I think this might be causing your upload issue. If you can switch back to the other user interface, you may find you have better results.
If you don't know how to switch the interface, talk to your site administrator.
Has your image issue been resolved yet or is it still persisting?
It's now 4 days that I all of the sudden cannot upload PDF hotel receipts. Tried over e-mail and straight upload from the app. Same issue. Expense management can be time consuming, I'd like this to be fixed.
We are too experiencing this issues with the receipts stuck in uploading status in the app. Is there going to be a way to retrieve or push to web?
I am also having the stuck uploading problem, it would be ideal if there was a way to see the image so that I could at least figure out which receipts these are. Concur team, please fix!!!!
If you all have tried the fixes described above and are still seeing the issue I would suggest creating a support ticket.
Here are two ways to get support:
Hope this helps!
I am also not able to upload receipt images.
Concur App v 18.104.22.1680221049
Here is the error I get immediately after taking a photo of a receipt. Trying to upload the queue also fails, but no error reported.
No error message here. Same problem though. Version 22.214.171.1240221049 IOS 13.2.3. Receipts stuck on waiting for upload or uploading image. Crazy that there is no end user support for this.
If the fixes above have not worked please create support tickets through your company's chosen support channel. This will be your fastest resource for a solution as they are the best equipt to help.