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New Member - Level 1

Available Expenses Not Showing Up

When on homepage of the Concur website. I see a few charges under "Available Expenses", but when I click on them to add them to a report they don't show up. I am using a PCard and the majority of my charges automatically get added to the current month's statement report. All the charges that don't automatically get added to the current month's statement report they get added under "available expenses", and don't show up when I click through them. 

5 Replies
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SAP Concur Employee
SAP Concur Employee

Re: Available Expenses Not Showing Up

Are you not seeing them when you open the report you need to add them to, then click the Import Expenses link? 

 

I'm a bit confused as to where you aren't seeing them. Are you clicking Expense at the top of the Homepage or are you clicking the Available Expenses link next to the number of expenses in the My Tasks area?


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

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New Member - Level 1

Re: Available Expenses Not Showing Up

I got an email stating that I have an overdue expense but when I log into my concur account home page its says there is no available expense after several attempts. I am not sure why the data are not populating for me to complete my expense report. I submitted a SOLV ticket to assist me fixing the problem.

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Occasional Member - Level 1

Re: Available Expenses Not Showing Up

I had this happen to me as well. Did you get this resolved?

 

Thanks!

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New Member - Level 1

Re: Available Expenses Not Showing Up

Same issue here.  How to resolve?

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SAP Concur Employee
SAP Concur Employee

Re: Available Expenses Not Showing Up

@Tglenwright Hello there. Can you private message me your first and last name and the company you work for, please? I'd like to take a look. No guarantees I'll find the issue, but I have something I'd like to look at to see if it is the issue. 

 

 


Thanks,
Kevin Dorsey
SAP Concur Sr. Training Consultant

Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.