JeromeK
New Member - Level 1

using the wrong credit card

Hello

I accidentally paid for a personal purchase with the company credit card.

How can I resolve the payment in Concur?

How can I transfer the money back?

 

Thank you very much for your help.

 

Greetings, Jerome

1 Solution
Solution
KevinD
Community Manager
Community Manager

@JeromeK you will need to add the expense to your report and as @Laxmi9 said, mark it as personal and then submit with any other expenses you have. 

 

One thing I will advise you of is to not send a payment to the card issuer. 

 

I just checked your card and it is set to Company Billed/Company paid with reimbursement offsets applied. What this means is your company pays the entire card statement on your behalf, regardless of any accidental personal charges. The term "offsets applied" means your company pay itself back from deducting whatever the amount of the personal charge on the company card was from any cash/out of pocket expenses you enter. 

 

So, in short, add the expense to a report and submit. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

2 REPLIES 2
Laxmi9
Routine Member - Level 1

Hi,

 

I am not sure about the setup at your end. In our company, whenever an employee accidentally uses the company CC for personal use, they mark it as personal expense (which gets coded to the Travel Advance GL) and email the payroll dept. to deduct it from their pay. You can reach out to your Finance/Payroll further. Thanks.

Solution
KevinD
Community Manager
Community Manager

@JeromeK you will need to add the expense to your report and as @Laxmi9 said, mark it as personal and then submit with any other expenses you have. 

 

One thing I will advise you of is to not send a payment to the card issuer. 

 

I just checked your card and it is set to Company Billed/Company paid with reimbursement offsets applied. What this means is your company pays the entire card statement on your behalf, regardless of any accidental personal charges. The term "offsets applied" means your company pay itself back from deducting whatever the amount of the personal charge on the company card was from any cash/out of pocket expenses you enter. 

 

So, in short, add the expense to a report and submit. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.