Loes
New Member - Level 1

unsubmitted company card transactions that exceed the age limit

Who can help me??

I have received this message: Action: You have unsubmitted company card transactions that exceed the age limit allowed by company policy. These transactions must be submitted first in a separate report before any other cash or credit card transactions can be submitted. If these transactions are already assigned to another unsubmitted report, it is listed here and must be submitted first:"  
When i want to submit my expense report (i send it already but it came back, than i made a change in it, and my chapter lead forget to approve the report) I can  nog submit the report. What do i wrong? Why isn't it possible te submit the report?

2 REPLIES 2
cjmarimo
Super User
Super User

Hello @Loes,

 

Do you have both old and recent transactions in the same report?

 

If so, it would be better to separate them: old and recent transactions should be included in different reports.
Please avoid mixing old transactions with recent ones and group all the old transactions into a single report.

Once you have submitted the report with the old transactions, you will be able to send the current report without any issues.

 

BR,

cj

Loes
New Member - Level 1

Hi Cj, thanks for your quick reaction. In the first picture you see my first report. After the alert i got the alert i made an new report. That is the second picture. Both report i can't submit because of the red alarm.Loes_0-1779094977863.pngLoes_1-1779095013919.png