receipt for airfare

[dfmoran]

How do I get a receipt for the airfare I booked through your service for my expense report?

[KevinD]

@dfmoran if you have a corporate card and it is on your Concur Travel profile you'll want to make sure you have turned on E-Receipts for this card so that receipts will automatically flow into your Available Expenses and match to company card charges. I don't know if you have already done that or if you used a corporate card to book your flight. In any regards, you can contact your company's travel agency and ask them to send you a copy of the receipt. You should have received some sort of email about your booking, which would have also provided the airfare details.

[samasuraj]

Hi @dfmoran 

Topic: Obtaining Receipt for Airfare

Please check the below. Hope it helps.

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You can obtain your airfare receipt through SAP Concur Travel or your company's Travel Management Company (TMC).

Recommended steps:

1. Log in to SAP Concur → Travel → Trip Library / Upcoming Trips.
2. Open your flight reservation and look for the itinerary, invoice, or e-ticket receipt.
3. Check your email for the ticket confirmation issued by the airline or travel agency.
4. If the receipt is unavailable, contact your Travel Management Company (TMC) and request an airfare receipt showing the ticket number, amount paid, and payment details.
5. Attach the receipt to your expense report in Concur Expense.

Important: A booking confirmation is not always proof of payment. For expense reimbursement, use the issued e-ticket receipt or paid invoice.

Recommendation: Your TMC is usually the best contact if the airfare receipt is not available in Concur Travel.

Thanks & Regards

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Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant