mobile app issue with intermittent "offline" and slowness in uploading receipts

[aptim_cc_comm]

Our CEO is having intermittent issue with the mobile app showing "offline" when he is connected via wifi.  He has removed and reinstalled the app but still having issue.  Is anyone also encountering this issue?  There is also issue with uploading receipts taking over 10 minutes to upload.  I've open a ticket with support but wanted to see if anyone else is encountering similiar issues.

thanks!

[KevinD]

@aptim_cc_comm the offline issue was a known issue and I believe the fix for it was released on Tuesday. So, make sure that the CEO has the app updated. The version should be 10.26.3. 

This also might help with the receipt issue. How is the CEO capturing receipts? Are they opening the mobile app then using the camera icon to capture the receipt or are they using the native camera app for their phone, capturing the receipt to their phone's photo album then uploading the receipt image from there to their expenses?