how to recall a deleted line item

[ljmeteer69]

I was trying to move an expense line item to another report on my mobile app I couldn't find the option to "move" the expense, so I thought if I deleted it it would automatically populate in the other existing report with the appropriate dates.  Unfortunately that was not the case and the items and the report were deleted.  Is there any way to recall or recover the deleted items?

[andilillemoen23]

Good Morning,

Unfortunately, there is not a way to recover items that have been deleted.  They would need to be recreated in the new report.

Regards,

Andi

[KevinD]

@ljmeteer69 to add a little bit to what @andilillemoen23 said so others that read this thread aren't confused. In your case it sounds like you manually created an expense entry on your report, or as some call it, an out of pocket expense. These cannot be recalled once deleted. 

However, for those users that have a corporate credit card with transactions that flow into their SAP Concur profile, those items when deleted from a report go back into the list of Available Expenses and can simply be re-added to an expense report. 

[FL]

Hi Kevin,

can you precise how to recall an expense paid with corporate credit card deleted from the Available Expenses list (and not from a report)?

Thanks FL

[PoojaKumatkar]

Hi @FL ,

With reference to below article, Credit card administrator can restore deleted card transactions. I would suggest reaching out to you company Concur Admin and ask them to restore/assign deleted transaction to you. You can provide them basic transaction details such as amount, transaction expense etc.

If this answers your query, then please mark solution as accepted.

[KevinD]

@FL what @PoojaKumatkar said. Your card admin can re-release it to you. Unfortunately when you delete a card charge, you yourself cannot get it back.