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how to mark expense as paid
we pay our employees expenses outside of Concur. how do i mark them as paid in concur? right now everything is hung up as "paid"
the top result in google for doing this doesnt work. it says to highlight the expense and click "client paid" but there is no way to highlight the expenses that have come up and the "client paid" button is greyed out.
thank you
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@LisaJancaitis Hello! Thanks for reaching out here! I want to make sure I understand, you would like reports to be marked Paid, and you said currently they are all hung up as Paid? Are they by chance showing as Processing Payment?
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Thank you,
Melanie Taufen
SAP Concur Community Moderator
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@MelanieT omg i am so sorry. i want to mark them as paid. they are hung up as "approved, processing payment"
sorry for the typo
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@LisaJancaitis LOL, I figured you meant something different. It is Friday!!! For these situations, often clients will use a Payment Confirmation Import
- Entity ID
- On which basis should the import run (frequency)
The process for configuring Expense for Payment Confirmation is as follows and is completed by the Expense solutions team:
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Note: The Payment Confirmation step must be added to the Workflow. If this is not already done, you might be requested to specify the Workflow.
The guide for the Payment Confirmation can be found above and here.
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Thank you,
Melanie Taufen
SAP Concur Community Moderator
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.