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I am a new contractor in China, and I got both the concur access and travel agency account this week, also raised a request in concur. But I am told by my manager I should add a bank account in the concur system to get the reimbursement, but I don't find any entrance to do that, so how should a contractor deal with the travel reimbursement?
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@yanni the option to add bank information would be found by signing in to SAP Concur, clicking your initials in the upper-right. From the little window that appears, select Settings. When the Settings screen opens, on the left-hand side, look for a section labeled Expense Settings. Underneath this look for Bank Information. If you do not see this option, then it means you are not required to enter this, which wouldn't be uncommon since you are a contractor and not a FTE. It could also mean the system wasn't set up correctly for the group you are assigned, which isn't anything you could fix.
I would suggest looking for the Bank Information option where I said it should be. If it is not there, speak with your manager and let them know.
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Thank you Kevin a lot. I followed you suggestion and don't find any entrance to add my debit card for reimbursement. So does it means there is some risk for a contractor plan the travel in concur without any bank account.
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@yanni bank information does not affect booking travel in Concur Travel. Banking information is used on the Expense side of things. Since you do not see an option to add banking information, then I would say it isn't required and that you will be reimbursed by some other method.
Did you provide the company with a bank account when you first onboarded?
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No, HPE hasn't registered any account of mine, so I have the reimbursement confuse.