Jackson77
New Member - Level 1

hotel charged an advance fee prior to arrival and then balance at checkout

I’m finishing my expense report and the hotel billed the stay in two separate charges $162.38 (a 25% advance deposit before check‑in) and $487.14 at checkout. The total stay was $649.52, and the receipt itemizes cleanly to that full amount, but Concur won’t allow me to match two card transactions to a single lodging expense line.

1 Solution
Solution
cjmarimo
Super User
Super User

1 REPLY 1
Solution
cjmarimo
Super User
Super User

hello @Jackson77 ,

 

In this post you can find the explanation of what you can do:
 
BR,
cj