AngelSanchez3
New Member - Level 1

Voided charge showing as out of pocket

Hello,

 

I preventively purchase this flight since my flight was delayed, causing me to miss my connecting flight. However, Delta covered the cost of the new flight which resulted to me voiding this ticket. It is now showing as an out-of-pocket expense. I tried selecting and deleting the expense; however, it continues to appear in my expense reports and I'm unable to clear it. I am not expecting a card transaction because it was voided. Can you please advise?

 

Thank you,

Angel 

3 REPLIES 3
KevinD
Community Manager
Community Manager

@AngelSanchez3 do you mind if I try deleting from your report and out of Available Expenses? 

 

If you are okay with me trying, please respond to this. Be sure to tag me by starting your reply with @KevinD. 


Thank you,
Kevin
SAP Concur Community Manager
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AngelSanchez3
New Member - Level 1

@KevinD - Yes I am okay with you deleting from my report and out of Available Expenses. Hopefully, that will clear it from the system.

 

Thank you,

Angel

@AngelSanchez3 please sign in to your Concur profile and let me know if you see the item. I deleted it from the report, then from Available Expenses. I also deleted the report it was on. 

 

Let me know what you see or don't see. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.