Hello! Wondering if anyone has experienced this issue.
A manager approved an expense report after his delegate reviewed it but it keeps showing submitted and pending approver. and the audit trail shows his name as a user added approver (even though he is the direct adhoc approver). My initial guess is maybe he used the approve and forward option and added his name (he cant recall what he selected although he thinks it was just the approve button).
We can stop the workflow and push it through AP processor but just trying to figure out what could have caused it so as to ensure we prevent it with others.
Thanks
