This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
- Mute
- Subscribe
- Bookmark
- Report Inappropriate Content
Updating bank account and deactivating the old bank account
Hi there,
I have recently changed bank accounts and would like my new bank account to get reimbursed for my expenses. I was able to successfully confirm the new bank account on my Concur profile, however when I scroll down to account history on the bank information page it indicates both accounts are "active". How can I deactivate the old account so ensure the no reimbursement are sent to the old account. I tried clicking active as well as look at the expense preferences page but can't seem to find how I can deactivate the old account.
This content from the SAP Concur Community was machine translated for your convenience. SAP does not provide any guarantee regarding the correctness or completeness of this machine translated text. View original text custom.banner_survey_translated_text
- Mute
- Subscribe
- Bookmark
- Report Inappropriate Content
@pharcup on the Bank Information screen, there is a field that asks if the bank account you are entering is Active or Inactive. I have never really understood why someone would say the bank account is inactive when entering the details, but I'm sure we have some business reason for it. I think when you see the account as Active in the History, it is referring to this field, not that it is the active account to receive reimbursements.
Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.