Gaelledv
Occasional Member - Level 1

Update iPhone 11

Concur tells me to update to the latest version. I did, deleted and re uploaded as well, still tells me to update. I can’t upload receipts now. 

6 REPLIES 6
KevinD
Community Manager
Community Manager

@Gaelledv any chance you can get a screenshot of what you are experiencing, please?


Thank you,
Kevin
SAP Concur Community Manager
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Gaelledv
Occasional Member - Level 1

IMG_8328.png

Gaelledv
Occasional Member - Level 1

Also says I’m offline when I’m not 

KevinD
Community Manager
Community Manager

@Gaelledv our mobile team said this is a known issue being worked on. They also said that although you see these messages, you should still be able to work in the app. 


Thank you,
Kevin
SAP Concur Community Manager
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KevinD
Community Manager
Community Manager

@Gaelledv thanks for the screenshot. I've passed it on to our mobile support team to see if they can provide. To do my due diligence, you have updated your iPhone to the latest version of iOS, correct?


Thank you,
Kevin
SAP Concur Community Manager
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Gaelledv
Occasional Member - Level 1

Updated yes