Solved: Unable to submit airfare expense

Claudia07

I had to purchase a ticket with my personal card via concur, as my company card was not yet available and the airfare was increasing to much.

Now when I go to the ticket purchased in concur the "Expense this trip" bottom is greyed out and cannot be selected.

How can this be solved?

KevinD

@Claudia07 instead of using the Expense This Trip option, click Home in the upper left. Select Expense under Applications. From the Manage Expenses page, select Create New Report. Fill out all the report header information, then click Create Report. When the report is created, click Add Expense. Be sure the option New Expense is selected. You will see a list of expense types. Select Airfare to manually create the airfare expense. Fill out all required fields, attach your receipt then save. That should do it.

Thank you,
Kevin
SAP Concur Community Manager
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View solution in original post

KevinD

@Claudia07 instead of using the Expense This Trip option, click Home in the upper left. Select Expense under Applications. From the Manage Expenses page, select Create New Report. Fill out all the report header information, then click Create Report. When the report is created, click Add Expense. Be sure the option New Expense is selected. You will see a list of expense types. Select Airfare to manually create the airfare expense. Fill out all required fields, attach your receipt then save. That should do it.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

Claudia07

Great! Thank you so much!!!