mikemgm
Occasional Member - Level 1

Unable to remove "pending card transaction" on an expense

Unable to remove "pending card transaction" on an expense. I have already done an actual expense on this hotel stay, but this "pending card transaction" is still present and unable to be removed. Card company says they can not help and the hotel says I was only charged once for the hotel reservation. This has been this way for about 6 weeks with no resolution. 

 

mikemgm_0-1790169160108.png

 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@mikemgm if you already expensed the card transaction, then simply click the checkbox to the left of this item. You should see the Delete option become available. Click Delete. 

 

Let me know if you tried this already. If you have and it won't delete, then I have another option for you. 


Thank you,
Kevin
SAP Concur Community Manager
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2 REPLIES 2
Solution
KevinD
Community Manager
Community Manager

@mikemgm if you already expensed the card transaction, then simply click the checkbox to the left of this item. You should see the Delete option become available. Click Delete. 

 

Let me know if you tried this already. If you have and it won't delete, then I have another option for you. 


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.
mikemgm
Occasional Member - Level 1

I thought I had tried this already but it must have been on a different page, this did work! Thank you for your help!