Unable to detach receipt-tried everything!!

NadineM

I am pretty frustrated here.

i am unable to detach a receipt from my expense. I tried deleting the expense from the report. Then looked into payment type ( as was suggested in one of the reponses) but this option ( payment type is unmodifiable. I cannot edit in payment type. It’s locked in as Corporate Card. When i open the receipt image there are no 3 dots on the upper right corner, only a + to add but no option to detach a receipt. I tried recreating the entire expense, but then i am unable to link it to a corporate card, it’s either Cash or personal use.., What is going on here??? Where is the user friendliness of this system?? Can someone help here? I spent 3 unfruitful hours trying to figure this out and nothing…

KevinD

@NadineM give this video a watch. It should help you resolve this.

https://www.youtube.com/watch?v=6wvSFD60op0&list=PLLNSVdjqNPVvTUAILmiLTD8HscOFTzKVp&index=6&t=8s

Let me know how it works out for you.

Thank you,
Kevin
SAP Concur Community Manager
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NadineM

Thanks KevinD, it worked!!! 👍👍