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There are two ways I can get to this typo from the Concur Expense website home page https://us2.concursolutions.com/home after I am logged in:
Method 1: Click on Profile "circle" at top-right of page -> Settings -> and then under Other Settings heading, click on the SAP Concur Mobile App link, which takes me to https://us2.concursolutions.com/nui/authadmin/user/concurmobile
OR
Method 2: Click on Profile "circle" at top-right of page -> Settings -> and then under Profile Options is a second SAP Concur Mobile App link, which takes me to https://us2.concursolutions.com/profile/Profile_Mobile.asp?origin=userprofile&
In both cases, there is a heading "Download the app" and the text under it says:
"Use your mobile device to scan the QR code bellow for your mobile device type."
Notice that the word "below" (single L, meaning "in a lower place") is incorrectly written as "bellow" (with two Ls, meaning "A loud utterance or sound")
Please fix this
Side note: Looking at the forums, if I search for "bellow" (with two Ls) I see several posts where it is also wrong. I guess this is a more common mis-spelling than I first expected, and of course a spell-checker wouldn't pick this up because both spellings are valid English words!
Solved! Go to Solution.
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Hi @armistej , we now have a JIRA open with R&D for the fix. Thanks again for bringing this to our attention.
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Hi @armistej , thank you for brining this to our attention! I will send this over to our Product team now to have it updated.
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Hi @armistej , we now have a JIRA open with R&D for the fix. Thanks again for bringing this to our attention.
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Thank you!
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Hello Andrea
I also noticed another issue:
Using my "Method 1", the SSO code is not shown. Instead, there is a message "Your organization does not have an SSO code."
Using my "Method 2", an SSO code is shown (and it's the one I used to set up SSO, so I know it's right)
In both cases, my Username is shown (so at some level, both these pages know it is me!)
This needs another Jira work item opened with R&D if you haven't already got this on your radar.
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Thank you, @armistej! I will do a quick test on my end to validate and then send the details over to R&D for another JIRA.
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Hi @armistej
I have tested the second issue you've reported here but I am unable to reproduce. Please submit an SAP Concur Support case with repro steps and screenshots showing the issue you're experiencing in method one vs method two.
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Hi @armistej ,
What a catch! I must say, you have excellent observation skills. 🙂
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After decades writing software, my eyes and brain are hard-wired to notice typos - the same things that would cause a compiler error or a logic problem in source code.
I actually searched the forum posts for "bellow" and there are several posts that also used this incorrect spelling (from a variety of users). The lack of the red squiggly lines that many spell checkers would show in an application like a word processor do not appear in most developer IDEs that are used for creating websites and applications.
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@armistej - 😂 I can totally relate to that because same way my brain works when it comes to Concur requirements. 😂😂