The SAP Concur app crashes at start on Android 16

Manveru

The day before yesterday I installed SAP Concur app on my Android 16 phone (Poco X7 Pro), but it crashes at every attempt to start it. It happens on both official version and current beta. The only thing I'm able to see is the crash pop-up from the OS, nothing from the app, even no splash screen.

This is the only application that crashes on my phone, all my bank and investment application work, including CitiManager (with card linked to Concur).

That's serious impediment on reporting expenses for a travel in my new job.

cjmarimo

Hello @Manveru,

What version of Android do you have?

I’ll send you a link where you can see it: Supported Phone OS | SAP Help Portal

BR,

cj

cjmarimo

Hello @Manveru,

Concur added support for Android 15 in August 2025 (OS Support Updates for Android 15 and iOS 26 | SAP Help Portal).

However, I haven’t found any official mention of Android 16 yet.

Android 16 was officially released on June 10, 2025.

Perhaps Android 16 has a bug or compatibility issue with Concur.

Have you tried uninstalling the Concur app, restarting your phone, reinstalling the Concur app, and checking if you can log in?

BR,

cj

Manveru

I spent over 2h trying various way to make it work. Reinstalled, cleared cache, cleared all data of the app. Reinstalled thrice. Installed beta version, repleted cleaning memory. I clicked "Send report" on the crash popup over twenty times. I wander if there's any developer that's going to pick this up.