Sent for Payment Date vs Paid Date

[brandtp09]

In our current instances of Concur, we do not get Payment Confirmations. Once the reports are Sent for Payment, it pretty much leaves Concur and that's end of our Concur Process.

That said, would the Paid Date and Sent for Payment Date be the same in this setup. We understand that Paid Date is the same as when the employee gets paid for their expenses and Sent for Payment Date is the date when it was sent to the ERP, but if there's no Payment Confirmation setup, shouldn't these dates be the same?

[PoojaKumatkar · Accepted solution]

Hi @brandtp09 ,

With reference to below article, not necessary that payment reimbursement will happen on same day. Hence, we should not assume that Send for Payment Date and Paid date will be always same. It might not be the same in some cases.

Regarding payment confirmation, if your company is not using an integrated interface, the payment status can still be updated manually. To do this, a payment confirmation job must first be created. After that, the finance team needs to generate or populate a file for the reports that have been paid in the ERP system and upload it into Concur. Once uploaded, the payment status in Concur will be updated to "Paid."

Regarding how to create payment confirmation import file, you can refer to the import specification for more information.

https://help.sap.com/docs/CONCUR_EXPENSE/bb83754b1c5541808d50c09901e11475/77ab0c5bb7304205a3a052df20...

If this answers your query, then please mark solution as accepted.