SAP Concur Mobile app SSO code no longer working

AmandaFS

We have been using an SSO code for users to Set up the Concur mobile app for a few years now. Recently i have noticed that the SSO code is not visible on my settings profile? Not sure if this is connected to the fact that now when users are updating their mobile handset and having to re-add the Concur mobile app the SSO code is no longer working. I have also attempted with one user to set up the mobile app with 2FA, but the authenticator app is not recognising the QR cade to add SAP Concur.

Has anyone experienced this or could possibly have a solution.

Many thanks

KevinD

@AmandaFS I'm asking our mobile team about this.

So I take it you don't recall the SSO code, correct?

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.