SAP Concur Ap Log In Issue

[Ddesai]

I am reaching out to see if you can help me troubleshoot an issue with SAP Concur as I would like to submit my expenses. I tried resetting my password and my Mobile pin and it works from my laptop, but every time I try to log in via the Concur ap on my phone, I receive the message, “We don’t recognize the information entered. Please re-enter your username and password. We don’t recognize the information entered. Please re-enter or contact your company help desk.” I greatly appreciate any guidance you may be able to provide.

[AshleyB]

Thanks for posting! 

You are not alone, others have seen this too. You will find a few solutions in this community post on the same topic.

Hope this helps!

[Gurnam]

Hi Kevin. I am having a great deal of difficulty logging in to SAP Concur at my current workplace. Despite having tried to resolve the issue using help pages I am still in the same situation. How do I contact my local administrator, I am based in the West Midlands region of the UK?

[Gurnam]

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