Hello,
I am trying to determine the best way to reduce the time spent sending credit card past due letters to end users.
Currently, I pull a report and manually send past due notifications for accounts that are 30, 60, and 90 days overdue. I have heard there may be options to automate this process, such as creating a report or setting up an audit rule.
I would appreciate any guidance on which option would be the most effective. I would also like the ability to customize the wording of the notifications that are sent to end users based on the delinquency stage (30, 60, or 90 days past due).
Thank you for your assistance. I look forward to your recommendations.
Best regards,
Johanna
