Reopening an Expense Report After Posting to SAP but Before Payment Run

[Semiha]

Hello everyone,

I have a question regarding the reopening of expense reports in SAP Concur.

In our setup, once an expense report has been transferred to SAP (posted in FI), it can no longer be edited. The “Reopen Report” option only becomes available after the payment run and after Concur receives the corresponding “payment confirmed” status.

This is too late for us, because incorrect reimbursements may already have been paid. Since our accounting department only reviews about every third expense report, we cannot check all reports before posting, which means some errors slip through.

We often identify mistakes after posting to SAP but before the payment run, and in those cases it would be extremely helpful to reopen the report earlier.

My question is:
Is there any way—technically or through configuration—to enable the “Reopen Report” option after posting to SAP but before the payment run?
Or is this truly not technically possible?

Thank you!

kind regards

Semiha

[Semiha]

Our ideal scenario would be the following:

once the expense report is transferred to SAP and posted, and Concur receives the posting confirmation, the “Reopen Report” button should already be available.
Currently, the button only appears after the payment run has been executed and marked as paid in Concur.
This means we must first pay an incorrect amount and then correct it later, which is impractical — especially because the employee then has to return the incorrect payment.

[PoojaKumatkar · Accepted solution]

Hi @Semiha ,

With reference to standard SAP Concur documentation, this behavior is the system’s default design.

Once an expense report is posted to the financial system, it cannot be reopened until the payment confirmation is received. Any required corrections must therefore be handled through reversal and reposting.

Attaching URL for your further information:

https://help.sap.com/docs/SAP_CONCUR/20a0937ba80e46f4b7f15f6fd3114ef0/188aba3d6f091014ad71d5c9cda4b1...

Regarding alternative workarounds, while looking for the solution online I found below information:

1. Reverse before payment (best practice):
   Reverse the FI document in SAP, stop payment, and create a corrected report or adjustment in Concur.
2. Introduce a buffer zone:
   Delay the Concur → SAP transfer to allow time for review and catching errors before posting.
3. Mandatory pre-posting checks:
   Apply targeted audit rules (e.g., high amounts, specific cost centers, policy violations) instead of reviewing all reports.
4. Block payment instead of reopening:
   Keep the report as-is in Concur, but block or stop the payment in SAP, then handle correction via reversal and reposting.

If this answers your query, then please mark solution as accepted.