Reimbursement Issue – Payment Demand Rejected & On Hold

[areed]

Hi,

I have an employee who submitted an expense report for reimbursement back in February 2025, but the payment demand keeps getting rejected and recreated.

This morning, I placed it on hold, but now I’m unsure how to remove the hold. Can you assist with that as well?

I’d appreciate your help in resolving this so the employee can be reimbursed as soon as possible. Please let me know if there’s anything I need to adjust on my end.

Thank you!

[KevinD]

@areed from the screen in your screenshot, click the Change Batch button then select Assign to Next Batch. That will remove the On Hold status.

[areed]

Thank you. I was able to assign it to the next batch. Can you assist me on the payment demand creating itself and then deleting itself?