Red X on Refund

[CSharpe001]

In Concur App, on a refund from a credit card its giving the red X as there is no receipt. I need to by pass this as not all refunds will have a receipt on a credit card. do you have a tutorial on how to fix this issue

[PoojaKumatkar]

Hi @CSharpe001 ,

Is there a specific group/combination of expense type and payment type (Credit Card) that you would like to exclude from the receipt-required rule?

Please share the details of that combination so that we can try something accordingly.

[CSharpe001]

I believe I sorted it. It was a hotel expense refund which require itemization, so I changed it to reflect as miscellaneous and uploaded the receipt from the admin card side to match it and the red x was gone and i delete the users original input as hotel expense.