Hi - we have the duplicate transaction rule turned on and I submitted a case for a duplicate airfare between 2 reports. It should have flagged on the same date, expense type, and dollar amount. (airfare on Feb. report that was not being flagged but same airfare on paid Jan. report) Part of the case 27282911 suggestion was to turn on the audit rule for duplicate ticket #. We have since deactivated that audit rule as it was flagging unexpected non duplicates. The original case was submitted and not resolved for a true airfare duplicate.
Has anyone else had an issue with a true duplicate on 2 reports? 
Thanks
@eileenkline question for you...I was looking at one of the reports in question. I noticed in the Audit Trail that you had made a change to the city field for the airfare on 01/15/2026. Is that correct?
Was this change done by you acting as a Processor?
Also, I looked at the February expense report as well, but I didn't see an airfare with the same amount or date. Were there changes made to the airfare expense on the February report?
Thank you,
Kevin
SAP Concur Community Manager
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