Receipt Delivery By Text Opt-In Not Provided to ALL Users

hgray

I love this new feature for seding receipt images by text message. I received my opt-in dialogue box when I logged in this afternoon. I followed the process, but didn't think to document it with images to communicate to my users. I've asked several employees to check on whether or not they have the same opt-in dialogue box and no others were presented with this. Is there a way to present the opt-in to everyone upon log-in so they can set this up?

KevinD

@hgray are these US and/or Canada based employees? If not, the feature isn't available outside of these two countries. If they are US and/or Canada based, they can go to their profile and use the Verify Mobile Phone button. See screenshot.

Thank you,
Kevin
SAP Concur Community Manager
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kwalsh_nfg

I have a similar question. I'm trying to figure out how the end users can opt in if they've already closed the pop up box. I can't find anything in personal settings or elsewhere.

KevinD

@hgray are these US and/or Canada based employees? If not, the feature isn't available outside of these two countries. If they are US and/or Canada based, they can go to their profile and use the Verify Mobile Phone button. See screenshot.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

brenda_skogen

My receipt image never loaded from TEXT. I'm in US and we are opted in, received the text message and verified my mobile number.