'Please add your banking information to your Profile' Error

[withers333]

Hi all, 

I'm trying to submit an expense claim in Sap Concur but under every expense there is an error that says I need to add my banking information to my profile in order to submit the claim. But I have added my bank information my profile in the Bank Information section (yes, I have pressed 'Save and Authorise'), they've been on the system for four days now. Does anyone know how this might be resolved? Doesn't appear to be any obvious reason unless I'm being silly somehow. 

Thank you

[KevinD]

@withers333 I went into your profile and see that your report has been submitted. I take it the issue has been resolved then?