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From what I understand, this rounding behavior is Concur specific and there is nothing we can do as customers to remove that logic. We have employees who complain about this and raise concerns that this is unfair business practice and not legal to reduce their reimbursement. Does Concur have any publications or documentation that supports this functionality to round down (round up) mileage calculations?
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@Rman68 I didn't see any documentation on this. May I ask, do these same employees complain when the system rounds up and increases their reimbursement? Not trying to be snarky here, but I believe that things even out with rounding up and down. I would maybe discuss that their reimbursements are sometimes increased due to the rounding and ask them if they feel they should pay the company back every time the system rounded up. I would be curious to see what their answer would be. Just something maybe to go back to them with. 🙂
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I completely agree with the point of when rounding up happens. Folks will only complain when its the other way around....