SamanthaKinn124
Occasional Member - Level 1

Pending Hotel Charges that were already expensed

I have a person’s available expenses with a Pending Card Transaction that equals to the already process card transactions from the same hotel.
It’s been pending for 3 weeks. The process charges were charged every few days and were expensed. How can I remove the pending ones in concur, can I delete it?

I have the same problem with an E-receipt. I have already expended that night stay at a hotel, with an emailed receipt given at check out, but I see a Cash payment type, E-Receipt, Undefined expense.
I'm sure it’s possible for the person to have added the transaction manually, I am not sure if I can find out how if I cannot contact the person at the moment. But it was completed already. Can I delete that?
Any help in understanding those charges would be much appreciated. 

1 Solution
Solution
KevinD
Community Manager
Community Manager

@SamanthaKinn124 you should be able to delete the duplicate e-receipt as well. Treat it like the Pending item. 🙂


Thank you,
Kevin
SAP Concur Community Manager
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2 REPLIES 2
SamanthaKinn124
Occasional Member - Level 1

I deleted the pending charge upon further investigation, now i Just need help with the duplicate E-Receipt.

Solution
KevinD
Community Manager
Community Manager

@SamanthaKinn124 you should be able to delete the duplicate e-receipt as well. Treat it like the Pending item. 🙂


Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.