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Payment batches not closing and sending payments for both corp card and employee's refund. I have resch the batches and it still stuck in that queue since 11/10. anyone have similar issues
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@spok I'm looking in your site and have a question. Are you using SAP ICS? I thought I saw something in your site about Financial Integration being on. If so, this could be the issue according to what I read in our knowledge base. The article said that reports need to be posted first before getting sent to a batch. I'm not quite sure how the integration works and how to get reports posted first. It also said to facilitate reports getting posted first, is to consider increasing the frequency of financial postings. Apparently this is done by: Going to CTE_SETUP, navigate to Financial Postings > Automatic Import Settings > Start Job Every tab in the Scheduling section, adjust the frequency of your financial postings based on your needs.
If you have any concerns about doing this, I would suggest contacting Concur Support.
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When we follow the steps we are not seeing the automatic import setting and scheduling