Open Expense with duplicate entry.

[ChrisOpp22]

I see a (debit & credit) for the same amount in my open expenses.  How can I resolve this?

[samasuraj]

Hi @ChrisOpp22 

Topic: Open Expense with duplicate entry.

Please see the below. Hope this helps. 
——-  

SAP Concur – Debit & Credit Duplicate Entries

If the same amount appears as both a debit and credit under Available Expenses, it may represent an

original corporate card charge, refund or reversal.

When the same amount appears as both a debit (+) and credit (−), it usually indicates a charge

and a corresponding refund, reversal, or adjustment—not necessarily a duplicate.

Check:

1. Verify Transactions: Check your corporate card statement to confirm the debit and credit.
2. Check Details: Compare transaction dates, merchant names, amounts, and card numbers.
3. If Valid: Add both transactions to the same expense report, if permitted by company policy, so they offset each other.
4. If Incorrect: Contact your Concur Administrator or Corporate Card Team to investigate the card feed.

Do not delete or mark transactions as Personal without verification.

A debit and credit may be legitimate offsetting transactions rather than duplicates.

Thanks & Regards

—

Samantha Prathikantam

SF_EC & ECP / SAP Concur Consultant