Avira
Occasional Member - Level 2

No able to change Payment type

Hi There,

I had an Uber Payment done via Corporate Card. The Payment was done 2 days after the Travel over the App.

The Payment is still showing as pending. No option to Select Corporate Card. Please Support in resolving the issue

Avira_0-1790676395721.png

 

1 Solution
Solution
Avira
Occasional Member - Level 2

Payment type changes to CORPORATE card after 2 days resolving the Issue. Thanks

View solution in original post

3 REPLIES 3
KevinD
Community Manager
Community Manager

@Avira corporate card isn't a payment type that can be selected. You need to match this item to its corporate card charge, which may not have come in yet. Once they are matched, the payment type will update to the correct one. Check your Available Expenses for the matching card charge. If it is there, add it to this report. If it doesn't automatically match with this entry, then you can select both items and use the Combine option. 


Thank you,
Kevin
SAP Concur Community Manager
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Avira
Occasional Member - Level 2

The Payment for 272 Rs is Paid via Corporate Card. But Still payment type is shown as "Trasaction in Progress".

Already waited for 3 Days to reflect the same in Expence. Still showing "Transaction in Progress"

This Amount is not Captured elsewhere.
1055 Rs shown in below Snap is captured in Different Expense.
Also in below Reciept its cleary shown 272Rs paid via Corporate card, but same is not reflected on Concor.


For the Query in above respoce, I dont have any other Expence with 272Rs Lissted in expense

Avira_0-1790752300659.png

 

Solution
Avira
Occasional Member - Level 2

Payment type changes to CORPORATE card after 2 days resolving the Issue. Thanks