Expense Report

kemiller

I have a pending card transaction. I called the hotel and the verified the card was processed. Not sure what the next step would be.

KevinD

@kemiller if you look at the report and the entry below the pending item, the totals are the same. This tells you these to items belong together. Select both items then Combine them. See screenshot below.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.

View solution in original post

tstagliano

i would suggest contacting your credit card provider to see if the transaction was cleared on their end so it could be included on your feed into Concur.

Thomas Stagliano, M.I.T.

KevinD

@kemiller if you look at the report and the entry below the pending item, the totals are the same. This tells you these to items belong together. Select both items then Combine them. See screenshot below.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.