Negative amount(s) not accepted during itemization of a debit charge on Hotel charges

[Alejandre87]

Hello,

The hotel I stayed recently held a credit amount on my card during the middle of the week and then charged it. This threw off my hotel expense charges since they would charge my corporate credit card every time it would reach their $1,000 credit threshold rather than charging me the full amount after my stay ( I stayed there for 13 days).

Now Concur is asking me to itemize this negative amount even though it was used in the end by hotel. When I tried fixing the situation it would give me this error: "Negative amount(s) not accepted during itemization of a debit charge on Hotel charges" unfortunately I cant move that amount as a separate charge or not have it on there at all. Can someone please guide me on how to remove this error. See below:

[KevinD · Accepted solution]

@Alejandre87 try deleting the last two itemizations the one that is ($1026.90) and the one that is $1026.90. These two just zero each other out, but the other itemizations (if I did my math correctly) add up to $1026.90, so you should be good. 

Give that a try and let me know if it works. 

[Alejandre87]

Hi Kevin,
Thank you for your response on this. Yes, doing those steps made the report compliant again. Thank you so much for your help on this.