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I have a credit showing up on my expenses that has been there a long time how do I clear it out of my expenses. It was a hotel expense that was credited back to my corporate card.
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You can delete the entry by going to Tools Company Card settings and checking the box for Allow users to delete company card transactions. Make sure you uncheck it when finished.
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@BSCHOFIELD Thank you for your answer. While your answer is technically correct, in this instance this is an end user and not someone who likely has access to the option you mention. 🙂 A site administrator would have access to allow card transactions to be deleted.
I only call this out so people who might read this thread don't think that any SAP Concur user can turn this option on or off.
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@ccavaza treat it like any other company card charge that comes in...add it to a report and submit. 🙂