deyang
Occasional Member - Level 1

Missing receipt affidavit - where is it in updated website?

Hi. The Concur platform changed and I can't see where I can choose the missing receipt affidavit option.

Thanks.

1 Solution
Solution
Meena_K
Occasional Member - Level 3

Yes, you are correct. The delegate will not be able to view the Missing Receipt Affidavit option. This option is available only to the staff member, who must complete and attach the missing receipt declaration themselves.

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6 REPLIES 6
lmlang
Occasional Member - Level 2

Hello 

If you are creating an Expense report, you should find it :  Manage Receipts > drop down and choose >Missing Receipt Declaration

If you are an Admin, the path is: Expense Admin >Policies>

Within the policy there is a section where you can check 'Missing Receipt Declaration' to enable for that policy and a comment section to add your company’s verbiage  ‘ Declaration Statement/Acceptance’

This is the path on our newer UI. Hope it helps.

deyang
Occasional Member - Level 1

Thanks for replying. Unfortunately, the only options that I see in the drop-down menu for Manage Receipts, are below. It used to be there before the platform changed recently.

deyang_0-1772486943187.png

 

KevinD
Community Manager
Community Manager

@deyang what @lmlang said is correct. The Missing Receipt Declaration is still found using the Manage Receipts link on the Expense Report. That didn't change with the recent UI update.


Thank you,
Kevin
SAP Concur Community Manager
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deyang
Occasional Member - Level 1

That's weird then, because I don't see it as an option. I am a delegate for staff, but now I think I remember something... delegates can't see the option for missing receipt affidavit. The staff member has to do it themselves.

Solution
Meena_K
Occasional Member - Level 3

Yes, you are correct. The delegate will not be able to view the Missing Receipt Affidavit option. This option is available only to the staff member, who must complete and attach the missing receipt declaration themselves.

deyang
Occasional Member - Level 1

Yup thanks to all. I guess I had to think back to what a colleague had already told me some months back. 🙂 Thanks to all who had answered!