Missing Receipt Declaration accept button disabled

[SAURAVDE]

Hello, 

I was asked to add the missing report declaration, but this dialog box pops up in which the accept button is disabled.  Please advise how to proceed.  

[PoojaKumatkar · Accepted solution]

Hi @SAURAVDE ,

A missing receipt declaration is typically used when a receipt is required for an expense but has been lost or is not available.

There are 2 possible scenarios:

1. Check all expense entries, receipt status = Receipt and whether associated receipt image is attached.

If you have done the above then you don't have to provide missing receipt declaration. You can go ahead and submit your report.  

In your scenario, since you may have already attached receipt images to all expense entries, no expense types are appearing on the missing receipt declaration screen to select, which is why the "Accept" button is disabled.

2. If there are any expense entries where receipt status = receipt but associated receipt image is NOT attached.

In this case, go to the missing receipt declaration, select the checkbox for the available expenses, and the "Accept" button will be enabled.

Lets say, for one of the expense entry if there is no associated receipt image attached then screen will look like as shown below:

Sample screenshot:

I'm also attaching similar community post for your further reference purposes:

https://community.concur.com/t5/Concur-Expense-Forum/Missing-Receipt-Affidavit/m-p/79577

If this answers your query, then please mark solution as accepted.

[KevinD]

@SAURAVDE this usually means that the selected expense doesn't require a receipt. If you are viewing the report as a whole and click Manage Receipts and see what you see in your screenshot, it means there aren't any expenses on the report that require receipts either due to the amount or due to a receipt already being attached.