Hello,
I am an administrator and it was brought to my attention that our company had not updated the mileage reimbursement rate since 2021. I updated it in our configuration to the correct amount and set it to be effective 1/1/2024 and I am now wondering what will happen with expense reports since that date?
When I look at processed reports from this year, they now indicate that they’re being calculated with the new rate, but they were originally calculated and paid out using the old rate.
What will happen to these transactions? Will concur correct the payments and automatically process retroactive payments and send to each user? Would it also do the same if I updated the rates for prior years?
thank you
