Hi, I have a credit on my corporate card due to a merchant refund. I initially applied to have this refunded off my credit card and back to the companys cost code. There were no issues flagged and I assumed this had worked. However, the credit remains in my account and is now an aged transaction, which is preventing me from processing new debit payments that are due. I tried to 'net' them off and include the credit and debit in the expense report but it is saying I cannot do this as the credit is now an aged transaction.
Any advice on how to resolve this issue please?
TIA
