We have a number of rales reps across the country. They do not go into the office, they either work from home, or they drive to customer locations. At our recent sales meeting, one of the representatives voiced frustration that when he uses the mileage calculator, he has to enter his full home address each time, and that it would be a lot simpler if he could just type home. I have seen other posts where it is explained that Concur does not allow this because the normal commute from a person home to office is netted against any mileage reimbursement, but in the case of the sales reps, their office is their home, so the normal commute is zero miles, so there is no netting that is required. Additionally, sales reps may travel to the same customer a number of times throughout the year, so it would be helpful if each rep could save their largest customer locations as favorites.
Note:
I have gone into the Google Maps app, set my home up, and it does not pull into the calculator.
I also gave the Concur app access to the contacts on my phone, but still, it does not recognize them in the mileage calculator.
I have seen other comments on trying to clear browser cache, and that does not seem to do anything either.
Any insights would be appreciated.
Ashley
