Merchant credits are no longer showing for employees

[cmlarington]

This month, all of my employee cards began hiding any refunds issued by a merchant.  Now I'm being told I can't separate them from payments made to the card, which have always been hidden from employee view.  What gives?

[KevinD]

@cmlarington do you mind telling me who told you they cannot be separated? I've not heard this before.

Also, could you send me the name of an employee that this is affecting? I'd like to take a look. Please send their name in a private message. To send me a private message, click my username (KevinD) then the Message button.

[cmlarington]

Hi Kevin,

I just sent a message with the example for you.

[KevinD]

@cmlarington I'm asking about this internally. I have to believe it is some anomaly as this just started happening for you this month. In the mean time, you can manually release these credits. Unfortunately until this is figured out, that is your only option.