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With the Intelligent Audit tool, i understand that exceptions are routed to a Concur specialist audit team for review. Is it possible for exceptions to route to our own company's audit team instead and not utilise the external auditors?
Also for expense rejections - can tool be configured such that rejections do not immediately reject to employee but route to our internal audit team first?
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@st042 when you implemented Intelligent Audit, did you work with someone from SAP Concur to do so? If so, I would recommend reaching out to them. If not, I would suggest speaking with your assigned Customer Success Manager. They should be able to get you the information.
Also, if you use the Search the Community option in the upper-right and enter Intelligent Audit, you can see what others have posted about this topic.
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Hi Kevin, thanks.
Yes already did search but couldnt see this answered specifically.
We haven't implemented Intelligent Audit - just wanted to ask before a deeper dive as unlikely our company would outsource to a manual audit team - they are more interested in the AI functionality to compliment our own team.
I have tried to download the 'Welcome Pack | External - Intelligent Audit' but it seems to only be available as an embedded web page. I would like to send it to some of our internal reps. Can you provide a download-able version?