Intelligent Audit & Expense Requirements

[JustinD1]

Hello,

My company recently started using Intelligent Audit, and many of us are having difficulty understanding what is being reviewed regarding cellular phone expenses. We are wondering whether Concur's auditor(s) have been instructed to look for specific items on cellular expense submissions, and if so, what the exact review criteria are.

Ex. What should the transaction date be for a cell bill? Should it be the date the cellular bill was issued, or the ending billing cycle of the cell bill?

[KevinD]

@JustinD1 While this sounds like an easy question, it is bit nuanced. Every company has different policies so we aren't able to provide a catch-all response to this question. We would need to have access to your company's policies, which this Community team doesn't. Unfortunately, I don't have any contacts in the department that is Intelligent Audit.

What is causing you the wonderment? Are your cell phone expenses getting rejected? If so, what do the comments say when the reports get returned?