AppZen AI taking a long time to approve

iansegura

How long does AppZen AI usually take to approve/reject an expense? I have been waiting for over a day for it to approve a submitted expense.

KevinD

@iansegura I think the real expectation is for a 72 hour time on average. Likely there is a queue or reports it is trying to get through.

Give it another couple of days then see if it moves forward.

Thank you,
Kevin
SAP Concur Community Manager
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KevinD

@iansegura I think the real expectation is for a 72 hour time on average. Likely there is a queue or reports it is trying to get through.

Give it another couple of days then see if it moves forward.

Thank you,
Kevin
SAP Concur Community Manager
Did this response answer your question? Be sure to select “Accept as Solution” so your fellow community members can be helped by it as well.