Insufficient receipt for credit card transaction

[SFBLPL]

Hi,

I am a Concur adminstrator and have a user who has submitted a credit card expense for a meal charge but the receipt amount was for less than the card payment due to a tip that was given that wasnt on the receipt, the claim has been returned as the amount of the receipt was less than the payment but we still want to recover the VAT amount on the receipt, is it possible for this to be done rather than removing the receipt and submitted without a receipt?

[KevinD]

@SFBLPL first question that needs to be answered is: who returned the report? 

[Karthikhemadri]

@KevinD that was a good question. @SFBLPL  need to understand if they have returned just because the amount is not matching?

if so user can use the Itemization feature to split the entry between Meal and Tips. If you have expense type created for Tips, itemize accordingly and the required VAT is calculated based on the setup done for reclaim process.

If this answers your query, then please mark solution as accepted.