Corporate Amex not mapping to concur system

[mrsklgray]

I have an advisor  whose corporate card  is not mapping to the Concur system for him to get reimbursed for incurred expenses.  His card expired at one point and his old card still appears in the Concur system instead of the new one.  Please give us guidance on how this can be updated

[KevinD]

@mrsklgray the card account should automatically appear in the system if it is included in the AMEX feed. I would recommend contacting AMEX. Concur only shows what comes through on the feed, so if the new card isn't showing at all, then it likely isn't included on the AMEX feed for some reason. AMEX would need to look into this.