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Schumry1
Occasional Member - Level 1

Incorrect Bank Account

I closed the bank account associated with my Concur account where I receive cell phone reimbursement each month.  After adding the new bank account info, will the system automatically make another attempt to reimburse the transaction that did not go through last month?

2 REPLIES 2
KevinD
Community Manager
Community Manager

@Schumry1 I know the system does make additional attempts when a payment fails. I'm just not sure how many more attempts it will make and for how long. I guess all you can do is watch your bank account for a deposit from SAP Concur.


Thank you,
Kevin
SAP Concur Community Manager
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Schumry1
Occasional Member - Level 1

Thank you